TheTeaCentre.com.au awarded Google Trusted Stores badge
On a quest for continually improving the customer experience our client The Tea Centre is now winning the trust of new customers even faster with the backing of Google.
The tea-lover’s one-stop has just been awarded a badge of honour by Google’s Trusted Stores program. Entry into the program is coveted in the e-commerce space as not only must the store be making a minimum number of sales per month but they must deliver exceptional customer service to enter and remain in the program.
The badge floats to the bottom right of each page of the site and offers visitors a window into previous customer experiences with a rating out of 5 and a link to read reviews. At the time of writing The Tea Centre had received 39 reviews (mostly during the qualification period) and was holding a 4.9 star rating!
While it’s too early to identify if sales are up we’ve got a hunch that it can only help convert the first time visitor and so look forward to monitoring it’s progress and particularly working with other clients to also secure this badge.
If you’d like to learn a little more about the program, we wrote about this last month.